Glossarybusiness

KPI (Key Performance Indicator)

Definition: Measurable values that demonstrate how effectively a company is achieving key business objectives.

Understanding KPI (Key Performance Indicator)

Key Performance Indicators are quantifiable metrics used to evaluate success in meeting objectives. KPIs vary by department and goal: marketing might track cost per lead, sales might track close rate, and product might track user retention. Good KPIs are specific, measurable, achievable, relevant, and time-bound (SMART). They help teams focus on what matters, track progress, and make data-driven decisions.

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